Customer
Customer Success Manager
Help new teams move over from Slack or email and get their first month right.
You will run onboarding for teams of 50 to 500 people, from the import plan to the first review.
You will also be the voice of those teams inside Marlow, in product threads every week.
What you bring
3 or more years in customer success at a SaaS company
Comfort running workshops with admins and team leads
You like writing clear guides as much as talking
Location
Portland, OR or remote
Salary
$95,000 to $115,000
Send a resume or a link to your work. A person reads every application and replies within a week.
Move one project into Marlow this week
Free for teams up to 10 people. Bring your Slack history over in under an hour, and export everything if you ever leave.
Team chat and workflows for teams that write things down. Channels, threads, approvals and search in one app.
Portland, Oregon and five time zones