Jonah Reyes
5 min read
Search is a product, not a feature
Why we rebuilt search around decisions and files, not just messages.
Message search answers the question of what someone said. Most people are really asking what was agreed.
So we index decisions, files and link previews as their own result types, and rank settled answers above chatter.
The result: people click the first result 61 percent of the time, up from 38.
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